zentiqueport Terms of Service

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Welcome to zentiqueport. These Terms of Service ("Terms") set out the rules that apply when you visit or use zentiqueport's website, mobile platform, products, and customer services. By browsing our platform or placing an order, you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by zentiqueport, you confirm that you have reviewed, comprehended, and consented to these Terms together with every law and regulation that applies to you. Should you disagree with any part of these Terms, you must stop using our website and services immediately.

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2. Use of Website & Account Responsibilities

• Eligibility: To purchase from this website, you must be at least 18 years old or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or other tools to harvest product data or pricing without our permission;
  • Try to breach site security, data infrastructure, or user accounts;
  • Resell zentiqueport products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity carried out under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work hard to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, zentiqueport may correct the mistake and amend or cancel any affected orders before dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through PCI-DSS compliant payment gateways. Payment in full is required before your order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Our official operational policies are incorporated into these Terms by reference and govern your purchases:

• Shipping & Delivery: Our Shipping Policy sets out all shipping fees, delivery estimates, and processing times.
• Returns & Refunds: Our Return & Refund Policy governs returns, return eligibility, damage claims, and refund processing timelines.

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6. Intellectual Property

Every original element on zentiqueport's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to zentiqueport and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, zentiqueport is not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to zentiqueport's support team for informal resolution.

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9. Changes to These Terms

zentiqueport may update or modify these Terms at any time. We will communicate material updates by posting the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zentiqueport
• Customer Support Email: [email protected]
• Customer Support Phone: 18135803266
• Physical Business Address: 2021 NW 136TH AVE APT 295, SUNRISE, FL 33323-3323, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST